Customer Care

Product Quality

Sejal Anujah Shah assures the quality of every product it sold on its website. All items are quality checked throughly before being shipped to our customers.

Custom Design

Anu by Sejal Anujah Shah does not allow for customisation of the items. Should you wish for custom sizing then you can contact us directly via info@sejalanujahshah.com. If you would like a custom designed item then please get in touch with us to make full use of our bespoke process.

Seam Allowance & Alterations

The seam allowances left in our pieces allow for minor alterations. We do offer alterations at an additional cost. Please email info@sejalanujahshah.com for more information and pricing.

Appointments

To book in for an appointment, please email fill in the form on the website, email us at info@sejalanujahshah.com or call us directly on 07581237322

Atelier hours

Monday, Tuesday & Friday: 10 am – 6 pm Wednesday: 2 pm – 6 pm
Thursday: 12 pm – 9 pm
Saturday: 10 am – 2 pm

Payment

sejalanujahshah.com accepts Visa, MasterCard and American Express. Only one form of payment may be used per online order. For online shop payments, the full sum is taken at the time of purchase. Payment for bespoke orders will be outlines to you in your consultation and in the FAQ document provided.

Currency

As we currently only ship within the UK, we take all payments in GBP.

Shipping time

Please allow 15-21 days for your order to be shipped to you. Orders usually will not be shipped the same day they are placed. If you require a rush order, please email us to inquire about express shipping. We will do our best to meet your deadline.

Shipping policy

If for any order you have given us the wrong address, we are not liable for the contents of the shipment and are not obligated to give you a refund.

Returns & refunds

All sales are final sale. No refunds, no exchanges.

Sizing

If you are unsure of what size to order, please refer to the sizing chart and measurement guide for more information. While we can advise you on the right size, the decision of sizing is ultimately yours.

Privacy

Your privacy is important to us and we take it seriously. When placing an order, all information provided through sejalanujahshah.com remains confidential — it is never shared or sold.

Returns & Refunds

All ANU sales are final sale. No refunds, no exchanges.